21 CFR Part 11 Compliance Table for all OpenPro Products

• Batch or Lot traceability from supplier thru production to customers
      OpenPro ERP provides easy historical query of specific lot or batches
• List the suppliers or processes the recalled batches or lots originated from
• List the products the recalled batches or lots were used in
• List the customers who received the recalled batches or lots
• Expiration dates ... unit-of-use bar codes, automated entry and tracking of expiration dates
      leads to better stock rotation and reduced losses from expired products.
      Including expiration dates with sales records improves customer service.
  
  Maintain the required knowledge base which forms a basis for the product design
• Establish adequate batch production and control records for each batch or lot produced
      including documentation that each significant step in the manufacture, processing, packing
      or holding of the batch was accomplished.
• Establish procedures for inventory control, acceptance/rejection testing, etc.
• Production Control and Processes Validation
• Identification and Traceability
• Electronic Signatures Rule ... encoding lot numbers, marrying with production records.
  This data is extremely helpful for recalls, but is also used for process analysis and quality control.
  
  * OpenPro ERP Inventory software  provides programs that when properly used are helpful in qualifying for FDA certification. OpenPro , Inc. makes no claims that its  ERP Inventory Software will guarantee FDA certification or conformity.
  
  OpenPro ERP is the most cost-effective way to control your inventory, production and profits.

   

Features:

Ø     Password protection

·       The levels of authorized access include: User, Supervisor, and Maintenance.

o      Operator can do any routine task of the host program.

o      Supervisor can everything Operator can do plus add/edit/delete User Names / Passwords and display Audit Trail (current & historical).

o      Maintenance User can: change system settings, such as calibration, etc.

·       All major activities are governed by access level control.

·       User name is case insensitive, password is case sensitive.

·       Passwords are required to have at least 6 characters, including 1 numeric and 1 alpha.

·       Logout results in an immediate Login screen.

·       Password aging feature.  The length of aging period is under the System Administrator’s control.

·       Proper login or program termination is required after a period of inactivity. The length of such period is under the System Administrator’s control.

·       Failed password logons trigger audit trail.

·       User names and passwords are stored in a SQL Database that is itself encrypted.

·       Assured uniqueness of every user name – password combination.

·       User friendly password control that allows multiple sessions of add / edit / delete.

·       Authorization (special login) required for password control (Authorizing User is not necessarily the Current User).

·       Master Password for system administration and maintenance.

Ø     Audit Trail

·       Audit Trail is designed to record important actions, including modification of files and folders. All major actions are governed by audit trail control.

·       New Audit Trail file is created each time the program is run. The System Administrator can specify the folder for Audit Trail files.

·       Audit Trail files are tagged / named with the use of Date and Time of creation.

·       Audit Trail file maintenance (backup, deletion) should be governed by procedural control (SOP).

·       Some user actions may require a reason entry. The program does not proceed until the reason for change is given,

Ø     General

·       All vital data and reports have read-only attributes.

·       Touch Screen functionality is optionally enabled.

·       All MCC products are closed (stand-alone) systems.

Successful implementation.
We shine when it comes to implementation and a smooth transition. From the beginning, you'll be assigned an experienced Enhanced Systems' consulting team member as your primary coordinator to orchestrate our broad range of services. In addition to focusing the work, this makes your job easier by giving you a single point of contact to get you the answers you need as you need them. And we work fast - it typically takes us just 30 to 60 days to initiate a live production. The next job is to establish OpenPro in your existing business environment. Our Implementation Program combines education, implementation consulting services and proven methodology to help you take advantage of the OpenPro system's powerful capabilities right from the start. It's a process that takes careful planning and collaboration. As you work with our highly skilled Implementation Consultants, you will see how quickly and easily you can achieve the results you want.

Following software installation, our technical consultants will help you train your staff to for ongoing tasks such as installing additional modules, handling print documentation on demand and using an array of OpenPro installation tools. We will also help you set up security and establish users and peripheral devices such as printers on your OpenPro system.

And, if you are like many of our customers who have a lean IT staff or may not even have one at all, you'll find that our experts are an invaluable resource for additional help with your technical decisions throughout the transition and beyond.

Our long-term commitment for your long-term benefit.
Our commitment to long-term partnerships is most evident in our range of continuing support services. To keep your system running effectively and efficiently over time, we offer a comprehensive program of periodic reviews and consulting.

IMPLEMENTATION ASSISTANCE
Implementation is often a good time to review business practices and re-engineer them in light of your new objectives. We can help each of your teams through this key process and provide the technical assistance your IS team needs as well as intensive hands-on training and practical expertise...all with a very personalized approach.

EDUCATION and TRAINING
In addition to basic technical skills, we provide a complete instructional package tailored to your needs. Early sessions include system basics, navigating applications, functionality and simulations. We can also incorporate more comprehensive skills with each user group based on their need.

No Enhanced Systems service is ever generic. Unlike other companies, we learn each functional area within your industry company and the tasks each person needs to do and we train on those specific tasks. So, instead of the large group classes of others, we teach your staff in small groups or one-on-one. This greatly reduces training time and costs and increases retention, because your people learn only what they need to know.

DATA CONVERSION
Every system conversion involves bridging the old system to the new ­ no matter what the old system is. Part of our implementation system support for your IS team includes discussing and demonstrating data manipulation techniques as needed. This additional support can prove invaluable in making a timely and successful cut-over.

Over the years, we've tackled some very challenging conversions, including converting data from a long-discontinued Winchester drive the manufacturer no longer supported. Even then, we captured the data and got the client up and running quickly and smoothly.

SUPPORT
In addition to knowledgeable phone support, we offer pager facilities for emergencies and dial-up modem to expedite technical diagnostics. In most cases, you can count on resolving your situation with one contact. Ongoing support service is strongly recommended to make sure you get the most out of your OpenPro system.

NEW VERSIONS AND UPDATES
OpenPro is constantly evolving with latest best practices, technologies and functionality. Our updates and new versions come from our observations, customer and manufacturing industry ideas and government requirements. Unlike many larger vendors, our size allows us to be our extremely agile, so we can incorporate new functions, technologies and changes much faster than many others. In fact, we'll often incorporate new customer requirements prior to the system's purchase.

SOFTWARE MODIFICATIONS
Although most customers find the OpenPro system meets 90% or more of their requirements, we can also perform specific software modifications. If other customers can benefit from your change, it will be incorporated as a standard OpenPro enhancement and we will support it as part of your standard maintenance agreement.

Because we focus exclusively on the projects-oriented manufacturing industry, OpenPro often delivers a 90% or better fit right off the shelf. Best practices indicate initially using the OpenPro system in its original version. After live production, most users find that they no longer require the software modifications they thought they would need. When modification is still required, we work closely to understand and meet their requests efficiently and in a cost-effective manner.